Issue details

Contact Centre Platform

 

 

Results in award of the contract enabling continuity and delivery of Contact centre platform that underpins communication for Access Harrow, Housing, Adults Social Care & Children’s Social Care, and corporate Telephony.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 10/04/2025

Contact: Director of IT.

Reference No: DN764124

Alternative options considered/rejected by the officer: A direct award via a compliant framework agreement.

Decisions

Background papers