Issue details

Corporate Complaints Policy

To approve the Corporate Complaints policy


Decision type: Key

Reason Key: Effects 2 or more wards;

Decision status: Recommendations Approved

Wards/Areas affected: (All Wards/Areas);

Notice of proposed decision first published: 31/05/2023

Category: Framework;

Urgent: No;

Decision due: 29 June 2023 by Cabinet

Lead Member: Councillor Stephen Greek

Lead member: Performance, Communications and Customer Experience Portfolio Holder

Lead director: Jonathan Milbourn

Department: Resources Directorate

Contact: Email:, tel. 020 8763 6711.


Agenda items