To update Cabinet on the progress made and future plans on improving the Customer Experience.
Decision type: Key
Reason Key: Effects 2 or more wards;
Decision status: Recommendations Approved
Wards/Areas affected: (All Wards/Areas);
Notice of proposed decision first published: 19/10/2022
Decision due: 8 December 2022 by Cabinet
Lead Member: Councillor Stephen Greek
Lead member: Performance, Communications and Customer Experience Portfolio Holder
Lead director: Alex Dewsnap
Department: Resources and Commercial Directorate
Contact: Acting Corporate Director, Resources Email: firstname.lastname@example.org, tel. 020 8763 6711.