Issue details
Improving the Customer Experience
To update Cabinet on the progress made and future plans on improving the Customer Experience.
Decision type: Key
Reason Key: Effects 2 or more wards;
Decision status: Recommendations Approved
Wards/Areas affected: (All Wards/Areas);
Notice of proposed decision first published: 19/10/2022
Category: Framework;
Urgent: No;
Decision due: 8 December 2022 by Cabinet
Lead Member: Councillor Stephen Greek
Lead member: Performance, Communications and Customer Experience Portfolio Holder
Lead director: Alex Dewsnap
Contact: Acting Corporate Director, Resources Email: jonathan.milbourn@harrow.gov.uk, tel. 020 8763 6711.
Decisions
- 09/12/2022 - Improving the Customer Experience
Agenda items
- 08/12/2022 - Cabinet Improving the Customer Experience 08/12/2022