Issue history

Update on Improving the Customer Experience including agreement of the Council's Service Standards

01/06/2023 - Published in plan, Key Decision Schedule - June to August 2023
29/06/2023 - Agenda item, Cabinet Update on Improving the Customer Experience 29/06/2023
30/06/2023 - Published decision: Update on Improving the Customer Experience
07/07/2023 - Call-in period expired: Update on Improving the Customer Experience