Issue - meetings

Report of the Corporate Director of Resources.

RESOLVED:  That

(1)               the analysis, results and comments of the consultation process undertaken be noted;

(2)               having given due regard to the equality implications set out in paragraph 2.12 of the report, the following be agreed:

a)        a price increase for the provision of the Helpline Service for Harrow Council residents that they pay their charges directly to the Council of £0.58 per week with effect from 1 October 2015;

b)         the introduction of charges “at cost” for Telecare equipment from 1 October 2015, as set out in paragraphs 2.2.2 and  2.3 of the report.

(3)               the Corporate Director of Resources, following consultation with the Portfolio Holders for Performance, Corporate Resources and Policy Development and Finance and Major Contracts, be authorised to review existing Helpline pricing arrangements and approve price changes for individual Helpline contracts with organisations and customers not subject to resolution 2(a) above. 

Reason for Decision:  To increase income generated from the provision of the discretionary services  following a consultation process with the Helpline Service’s customers in relation to two potential price increase options of £0.48 per week and £0.58 per week.  To reduce the cost of provision of the service following consultation which included a proposal to introduce charges (at cost) for the provision of Telecare equipment that was currently offered free of charge to Harrow Council residents.    

Alternative Options Considered and Rejected:  As set out in the report.

Conflict of Interest relating to the matter declared by Cabinet Member / Dispensation Granted:  None.