222 Overview & Scrutiny Customer Experience scrutiny report response PDF 160 KB
Report of the Assistant Director of Digital, Data & The Customer Experience
Additional documents:
Minutes:
RESOLVED: That the recommendations set out in Section 4 in Appendix A of the Customer Experience Scrutiny Report be agreed.
Reason for Decision: In agreeing the recommendation, officers prepare action plans to further enhance the customer experience.
[Call-in did not apply to the decision]