Issue - meetings

Report of the Head of Customer Service and Business Support.

RESOLVED:  That

(1)            the corporate performance indicators and targets for 2023 to 2026 as set out in Appendix 1 to the officer report, be approved;

(2)            authority be delegated to the Head of Customer Service and Business Support, following consultation with the Portfolio Holder for Performance, Communications and Customer Experience, to amend the indicators and targets throughout the period of the Corporate Plan 2023-26.  Any such changes be clearly identified as part of quarterly reporting to Cabinet.

Reason for Decision:  To provide a transparent and robust performance management framework in line with the Corporate Plan.