Decision details

Revenues and Housing Benefits Processing Support Services

Decision Maker: Managing Director

Decision status: Recommendations Approved

Purpose:

Award following a Competitive Procurement Process.

Decision:

The award of contract to Capita Business Services Ltd to commence on 01/04/2025 for a period of 5 years with an option to extend for a further 3 years followed by a further option to extend for 1 year. The total contract value including any options to extend is £9,551,662 excluding VAT.

Alternative options considered/rejected by the officer: As set out in the Cabinet report.

Declaration of Interest: None.

Terms of any express authorisation: It was agreed at March 2024 Cabinet Decision - Procurement of Revenues and Benefits Resilience Support – London Borough of Harrow.pdf that the s151 officer be authorised, following consultation with the Portfolio Holder for Finance and Human Resources, to make any necessary changes to the tender documents following approval, and to award the new contract to the successful bidder.

Contact: Strategic Director of Finance.

Publication date: 09/04/2025