Decision details

Changes to the regulation of social housing, new Tenant Satisfaction Measures, and Housing Complaints performance

Decision status: Recommendations Approved

Is Key decision?: Yes

Decisions:

RESOLVED:  That

 

(1)            the content of the report be noted;

 

(2)            Cabinet’s response be provided as the Governing Body in relation to the Housing Complaints Report 2023/2024 (Appendix 1) and that this  be published on the council’s website as part of the new statutory requirement and submitted to the Housing Ombudsman.

 

Reason for Decision:  The requirement to publish the Governing Body’s response to the annual Housing Complaints Report is a statutory requirement under the new Social Housing (Regulation) Act 2023 which introduced a range of changes to the regulation of social housing.  For these purposes Cabinet is the Governing Body.

Publication date: 26/07/2024

Date of decision: 25/07/2024

Decided at meeting: 25/07/2024 - Cabinet

Effective from: 03/08/2024

Accompanying Documents: