Decision details

Overview & Scrutiny Customer Experience scrutiny report response

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


RESOLVED:  That the recommendations set out in Section 4 in Appendix A of the Customer Experience Scrutiny Report be agreed.


Reason for Decision:  In agreeing the recommendation, officers prepare action plans to further enhance the customer experience.


[Call-in did not apply to the decision]


Publication date: 17/11/2023

Date of decision: 16/11/2023

Decided at meeting: 16/11/2023 - Cabinet

Effective from: 25/11/2023

Accompanying Documents: