Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
RESOLVED: That the recommendations set out in Section 4 in Appendix A of the Customer Experience Scrutiny Report be agreed.
Reason for Decision: In agreeing the recommendation, officers prepare action plans to further enhance the customer experience.
[Call-in did not apply to the decision]
Publication date: 17/11/2023
Date of decision: 16/11/2023
Decided at meeting: 16/11/2023 - Cabinet
Effective from: 25/11/2023